What happen after you place your order
Once you receive a confirmation (“Your order is being processed”), our partner (local maker/entrepreneur) will receive the order and start working on it. Most orders will be shipped within 1-2 weeks.
Shipping will done by our partners, from USA, Canada, France, Germany, UK or Australia depending on where you live! For small items (generally below 10EUR/GBP), shipping will be done without tracking (enveloppe), while for bigger items we will either include a “tracking” or “sign for” option. Since we are shipping mostly locally, you should receive the parcel within 2 weeks from the shipping date (could be a bit longer with Covid).
We accept cancellations up to 48hours after the order is done – of course you can contact us later than that, and if the order is not yet shipped, we will gladly refund you!
For now, we do not accept returns. However, let us know what is your issue, and we can always come to an agreement.
We accept only Paypal payments for now – which comes with buyer protection as standard – if you cannot pay with PayPal, feel free to contact us (page “About us”).